Frequently Asked Questions
Find answers to common questions about buying used trucks from Moore Commercials, including stock availability, vehicle preparation, finance, part exchange, delivery and export support.
FAQs
Buying from Moore Commercials
How do I enquire about a vehicle?
You can enquire about any vehicle directly through our website, by calling our team or by emailing Moore Commercials. Simply let us know which vehicle you are interested in and our team will be happy to provide further information, answer any questions and guide you through the next steps.
Contact details:
Can I reserve a truck?
Yes, you can place a deposit on a vehicle. This is a part payment and is non- refundable.
Full payment will be required before the vehicle can be delivered or collected and in line with our terms and conditions of sale.
Can I arrange a viewing?
Yes, viewings can usually be arranged by appointment at our site in Brierley Hill, West Midlands. Please contact our team before travelling so we can ensure the vehicle is available and arrange a suitable time for your visit.
What happens after I agree to buy a vehicle?
Once you agree to buy a vehicle, our team will guide you through the process, including payment, documentation, preparation, collection or delivery. We aim to keep the process straightforward and clearly communicated from enquiry through to handover.
Could you send me a walk around video and more pictures?
Yes, we are more than happy to provide these to assist in your purchase.
Vehicle Preparation & Warranty
Are vehicles inspected before sale?
Yes. Vehicles are carefully sourced from trusted and reputable operators, then inspected and prepared by our experienced in-house team before sale. Our aim is to ensure each vehicle is prepared to a high standard and ready for work.
Find out more information on our in-house workshop team.
Do your trucks come with MOT?
All UK supplied vehicles are sold with a minimum of 6 months MOT, unless otherwise stated. Please speak to our team for details on a specific vehicle.
Are vehicles prepared by your in-house workshop?
Yes. Our experienced in-house workshop team support the inspection, preparation and maintenance of vehicles before sale. This includes checks, servicing, MOT preparation, brake testing, diagnostics and general vehicle preparation where required.
Find out more information on our in-house workshop team.
Is warranty included?
Most UK supplied vehicles come with a minimum 3 month warranty, with options available to extend warranty cover on selected vehicles. Warranty availability can depend on the vehicle, including factors such as mileage/kilometres and specification.
Where warranty is available, this is usually shown on the individual vehicle listing. Please contact our team to confirm the warranty details for any specific truck before purchase.
Delivery & Collection
Can I collect my vehicle from your site?
Yes, vehicles can be collected from our site in Brierley Hill, West Midlands. Collection is by arrangement, so please contact our team to confirm a suitable date and time.
More information on our location.
Do you offer UK-wide delivery?
Yes, UK-wide delivery can be arranged through our trusted transport partners. Please speak to our team for delivery options and costs based on your location and vehicle type.
Can you arrange transport to ports for export?
Yes, transport to UK ports can be arranged for export customers through our trusted transport partners. Our team can help coordinate the process as part of your vehicle purchase.
More information can be found on our export hub.
Stock & Vehicle Availability
How many trucks do you usually have in stock?
Moore Commercials usually have over 200 used trucks in stock, including tractor units, rigid trucks, trailers, vans and specialist commercial vehicles. Stock changes regularly, so we recommend checking our website or contacting the team if you are looking for something specific.
What types of used trucks do you sell?
We sell a wide range of used commercial vehicles, including tractor units, rigid trucks, tippers, curtainsiders, flatbeds, dropsides, crane trucks, beavertails, trailers, vans and specialist vehicles.
Availability depends on current stock which you can preview all truck listings here.
Which truck brands do you stock?
We stock vehicles from many leading manufacturers, including DAF, Mercedes-Benz, Scania, Volvo, Renault, MAN and other major commercial vehicle brands. Our stock changes regularly,
so please check our latest listings or contact us for current availability.
Can you help source a specific vehicle?
Yes. If you cannot find the exact truck you are looking for in our current stock, our team may be able to help source a suitable vehicle through our trusted network of contacts. Please get in touch with your requirements and we will be happy to advise.
I can’t find what I’m looking for in existing stock, can you help source a vehicle to suit my needs?
Yes. If you cannot find the right vehicle in our current stock, our experienced team may be able to help source a suitable option through our trusted network of commercial vehicle operators and suppliers.
Let us know the vehicle type, specification, budget and any other requirements, and we will work with you to find a truck that suits your operational needs.
Finance & Part Exchange
Do you offer finance options?
We can put you in touch with one of our trusted finance partners to discuss funding options for your next vehicle. Finance is subject to status, terms and conditions.
Can I part exchange my current vehicle?
Yes, part exchange is welcome. We can provide a valuation for your existing commercial vehicle and discuss how this can be used towards your next purchase.
How do I get a finance quote?
Please contact our team with details of the vehicle you are interested in and we can help put you in touch with one of our trusted finance partners. They will be able to discuss available options based on your requirements.
Export & Shipping
Do you export trucks from the UK?
Yes. Moore Commercials supplies quality used trucks for export from the UK to a wide range of international markets across Europe, Africa, Asia, the Caribbean, the Americas and Australasia.
For more information on how we can support your export requirements, visit our main export hub to see available destinations, vehicle requirements and details on how Moore Commercials can be your trusted shipping partner.
Which countries do you export used trucks to?
Moore Commercials supplies used trucks for export from the UK to a wide range of international markets, with a strong focus on right hand drive commercial vehicles for countries where traffic drives on the left hand side of the road.
Africa:Kenya, Zimbabwe, Uganda, Tanzania, Botswana, Senegal, Mauritius, Malawi, Namibia, Mozambique, South Africa,South Sudan, Seychelles, Lesotho and Eswatini.
Europe and nearby:Ireland, Cyprus, Malta, Moldova, the Channel Islands, including Guernsey and Jersey, and the Isle of Man.
Asia-Pacific
Japan, India, Pakistan, Bangladesh, Sri Lanka, Malaysia, Singapore, Thailand, Indonesia, Hong Kong, Macau, Brunei, Bhutan and East Timor.
Australasia and Oceania
Australia, including Tasmania and Norfolk Island, New Zealand, including the Cook Islands, Fiji, Samoa, the Solomon Islands, Tonga and Papua New Guinea.
Caribbean and Atlantic
Jamaica, Barbados, the Bahamas, Bermuda, the Cayman Islands, Trinidad and Tobago, Antigua and Barbuda, Dominica, Grenada, St Lucia, St Kitts and Nevis, Anguilla, Montserrat, the Virgin Islands and the Falkland Islands.
South America
Guyana and Suriname.
Each destination page includes vehicle requirements, export information and relevant shipping details where available.
My country is not listed. Can you still help with vehicle export?
Yes. In addition to the destinations listed above, Moore Commercials supports vehicle exports to a wide range of international markets, with a particular focus on right hand drive commercial vehicles from the UK.
If your destination is not listed, please contact our team and we’ll be happy to discuss your export requirements and whether the vehicle is suitable for your market.
Can you help with shipping a used truck overseas?
Yes. Our team can help guide you through the export process and provide information on shipping routes, destination ports and documentation requirements.
Contact us for more information.
Can you help with export documentation?
Yes, our team can support export customers with the relevant vehicle documentation and UK export process where required. Requirements can vary by destination, so please contact us to discuss your specific export needs.
More Information on our Export Hub.
How do I make an export enquiry?
You can contact the Moore Commercials team using the form at the bottom of this page, or get in touch by phone or email to discuss the vehicle you are interested in and the destination you would like to export to.
Still Have a Question? Get in touch with our team
If you cannot find the answer you are looking for, our team are here to help. Contact Moore Commercials today and we will be happy to discuss your requirements.
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